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ImgVid

Privacy Policy

Last updated: September 12, 2025

1. Introduction

At ImgVid, we are deeply committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services.

ImgVid offers an AI-powered image to video generation experience, allowing users to transform static images into dynamic videos using advanced artificial intelligence technology. This policy applies to all users of our website (https://imgvid.app) and services.

2. Information We Collect

2.1 Types of Data Collected

  • Personally Identifiable Information (PII): We collect information such as your email address when you register, subscribe, or contact us for support.

  • Media Content: Images you upload and videos generated through our AI image to video tools. This data is used solely for providing our video generation service and improving our AI models.

  • Generation Parameters: Settings and preferences you select, including prompts, duration, resolution, camera settings, and other customization options for video generation.

  • Payment Information: We do not store or process payment data directly. All transactions are handled securely by Creem, our third-party payment processor.

  • Usage Data: We collect data about how you use our website, such as pages visited, features utilized, generation history, time spent, device and browser type, and other analytics-related data.

2.2 How Data Is Collected

  • Direct Input: When you provide your email, upload images, enter prompts, or generate videos.

  • Automated Technologies: Through cookies and similar technologies that help analyze usage patterns and improve user experience.

  • Third-Party Services: Payment processors, analytics providers, and AI model services may collect data as part of the service integration.

3. How We Use Your Information

3.1 Purpose of Use

We use the information we collect for the following purposes:

  • To provide and operate our services: Including processing images, generating videos, and managing your account and credits.

  • To improve AI capabilities: Analyzing generation patterns to enhance our AI models and video quality.

  • To communicate with you: For support, service updates, new features, and relevant notifications about your generations.

  • To ensure service integrity: Monitoring for abuse, fraud prevention, and maintaining platform security.

  • For legal compliance: Where required by applicable laws and regulations.

3.2 Information Sharing

We do not sell your personal information. However, we may share it under the following circumstances:

  • Third-Party Service Providers: Including cloud storage (Cloudflare R2), AI model providers (KieAI, Replicate), hosting, analytics, and payment providers, all bound by confidentiality agreements.

  • Legal Compliance: If required to respond to legal obligations, court orders, or lawful requests from authorities.

  • Aggregated Data: Non-identifiable information may be shared for research, model improvement, or business analysis.

3.3 Your Consent and Control

  • By using our services, you consent to the collection and use of data as outlined in this policy.

  • You can opt out of promotional communications at any time via the unsubscribe link or by contacting us.

  • You maintain control over your generated content and can delete it from your account at any time.

4. Data Storage and Security

4.1 Data Retention

We retain your personal data only for as long as needed:

  • Generated Videos: Videos and source images are stored in your account for 30 days after generation, unless you choose to delete them earlier.

  • Account Data: Retained until your account is deleted or you request erasure.

  • Usage Logs: Anonymized usage data may be retained for up to 12 months for service improvement.

4.2 Security Measures

We implement appropriate technical and organizational safeguards:

  • Encryption: All sensitive data is encrypted during transmission (TLS/SSL) and at rest.

  • Secure Infrastructure: Data is stored on Cloudflare's secure infrastructure with restricted access and continuous monitoring.

  • Access Controls: Multi-factor authentication and role-based access for administrative functions.

  • Routine Audits: Regular security assessments and vulnerability scanning of our systems.

4.3 In Case of a Data Breach

  • Immediate Mitigation: We will act promptly to secure our systems and determine the breach scope.

  • Notification: If affected, you will be informed within 72 hours in line with regulatory requirements.

  • Regulatory Reporting: We comply with global data protection laws such as GDPR and CCPA in case of incidents.

5. Your Rights

5.1 Your Rights Under Data Protection Laws

You have the right to:

  • Access your personal data and generated content.
  • Rectify inaccurate or outdated information.
  • Erase your data and generated videos ("right to be forgotten").
  • Restrict processing under certain circumstances.
  • Port your data to another service provider.
  • Object to the processing of your data, including for direct marketing.
  • Withdraw consent for data processing at any time.

5.2 How to Exercise Your Rights

To exercise any of your rights, contact us via:

Email: support@imgvid.app

We may require verification of your identity before fulfilling your request.

5.3 Response Time

We aim to respond to all legitimate requests within 30 days. Complex or multiple requests may require additional time, and we will keep you updated accordingly.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality and security.
  • Analytics Cookies: Help us understand how users interact with our service.
  • Preference Cookies: Remember your settings and customization choices.
  • Performance Cookies: Monitor and improve service performance.

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may impact service functionality.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

9. Updates to This Policy

9.1 Policy Revisions

ImgVid may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All changes take effect upon posting unless otherwise indicated.

9.2 Notification of Changes

If substantial changes are made:

  • We will notify you via email or a prominent notice on our website.
  • You'll have the opportunity to review and consent (where required) before the changes are applied.

10. Contact Us

If you have questions, concerns, or feedback about this policy or your data:

We are committed to resolving any issues promptly and respectfully.

ImgVid – Your Image to Video AI Generator